Enable Approval for Guest request ================================================== Genian NAC can identify and manage visitors by creating Guest Accounts. Guest Accounts may be created by the Administrator or requested by the user. This guide will help you to understand the process of Guest Account requests and approvals. .. note:: User cannot login with the new account until Administrator or Sponsor approve the request. How to submit Guest Account requests -------------------------------------- | Guest Users can submit a Guest Account request on the CWP (Captive Web Portal) page using the **Request User Account** feature. Enable Request User Account Button On CWP ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ In order for Guest user to submit Guest Account requests on CWPpage, an Administrator must activate Request User Account Button. .. note:: Make sure the Network Sensor is in enforcement mode and an Enforcement Policy is enabled to redirect unauthenticated users to the CWP. #. Go to **Policy** in the top panel #. Go to **Policy > Node Policy** in the left Policy panel #. Find and click **Node Policy** #. Find **Advanced > Authentication Policy > User Account Request** and choose **On** to configure features #. Click **Update** CWP Address ^^^^^^^^^^^ .. code:: bash http://(IP of Policy Server)/cwp How to approve Guest Account requests ---------------------------------------- Guest users can login with the new account after their request is approved. There are three ways for approving Guest Account request: Administrator Approval, Email Approval and Instant Approval. Case 1 : Administrator Approval ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ | Administrator can approve Guest Accounts on through Web Console. | Administrator can still approve new requests on Request Management page, even if Administrator configured Email Approval. **How to configure Administrator Approval** #. Go to **Preferences** in the top panel #. Go to **Properties > Purpose > User** in the left Policy panel #. Click a **GUEST** in the list #. Go to **Options > Approval Options > Email Approval for Guest** and choose **Off** to configure features #. Go to **Instant Approval** and Choose **Off** #. Click ``Update`` **How to Accept / Reject Guest Requests as an Administrator** #. Go to **Management > Request** in the top panel #. Go to **User Account Request > Request** in the left Request Management panel #. Find **Requests** in the list. Click **Checkbox** of desired request(s) #. Click **Tasks > Accept All** or **Reject All** Case 2 : Email Approval ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ | Administrators and Sponsors can approve Guest Accounts via email. If the Guest Account request is submitted, an Administrator or Sponsor will receive a clickable approval mail. You can configure email approvers as Administrator, Sponsors or Both. **How to configure Administrator Approval** #. Go to **Preferences** in the top panel #. Go to **Properties > Purpose > User** in the left Policy panel #. Click a **GUEST** in the list #. Go to **Options > Approval Options > Email Approval for Guest** and choose **On** to configure features #. For **Email Approver** and Choose **Administrator**, **Existing User(Sponsor)** or **Both** #. Click **Update** **How to Sponsor approve Guest Account request by email** #. Open **'User Account Request'** E-mail in Sponsor's Inbox #. Click ``Approve`` button on E-mail .. warning:: If 'Failed to send Email' error occurs, please double check the Outbound Email Server configuration or Approver's Email address. .. note:: In an environment where there is no network access to the Policy Server, Even if admins click the approve button in the mail, the approval is not processed. Case 3 : Instant Approval ^^^^^^^^^^^^^^^^^^^^^^^^^ | When a Guest User submits the Request, the Request will be instantly approved. **How to configure Administrator Approval** #. Go to **Preferences** in the top panel #. Go to **Properties > Purpose > User** in the left preferences panel #. Click a **GUEST** in the list #. Go to **Options > Approval Options > Email Approval for Guest** and choose **Off** to configure features #. Go to **Instant Approval** and Choose **On** #. Click ``Update`` How to view approval results --------------------------------------------------------- | Guest Users can receive approval notification by CWP page View Results option and Email. Case 1 : View Approval results on CWP ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ **Enable Request View Results button On CWP** #. Go to **Preferences** in the top panel #. Go to **Captive Web Portal> Design Template** in the left preferences panel #. Choose a Template name #. Activate **[View Results] Button** #. Click ``Update`` Case 2 : Receiving Approval notification by Email ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ **How guest receive approval notification** #. Go to **Preferences** in the top panel #. Go to **Properties** > **Purpose** > **User** in the left Policy panel #. Click a **GUEST** in the list #. Go to **Request Field Options** and move **Email** to right #. Click **Update** .. note:: If the Guest Account request is approved by Administrator or Sponsor, the Email address in the request form will be notified. Case 3: How to Check Approval results as an Administrator ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ | Administrator can check Approval results in the Web Console. #. Go to **Management>Request** in the top panel #. Go to **User Account Request** > **Results** in the left Request Management panel #. Check a results of approval