Troubleshooting
===============

**This section describes common errors, their potential causes and how to resolve them.**

Genian NAC log collection and diagnostic method
-----------------------------------------------

.. toctree::
   :maxdepth: 1

   troubleshoot/log-collect-method
   troubleshoot/diagnosis-method


Network
-------

.. toctree::
   :maxdepth: 1
   
   troubleshoot/non-register-sensor
   troubleshoot/sensor-down
   troubleshoot/sensor-failsafe
   troubleshoot/not-match-agent-run-status
   troubleshoot/agent-installed-not-running
   troubleshoot/502-proxy
   troubleshoot/macflap
   troubleshoot/web-cert-error

Configuration
-------------

.. toctree::
   :maxdepth: 1

   troubleshoot/cannot-scan
   troubleshoot/cannot-login-web
   troubleshoot/cannot-login-ssh

Operation
---------

.. toctree::
   :maxdepth: 1

   troubleshoot/lost-password-ssh
   troubleshoot/false-positive-platform
   troubleshoot/switchport-info
   troubleshoot/cwp-not-shown
   troubleshoot/sensor-cli
   troubleshoot/arp-enforce-fails

   
System
------

.. toctree::
   :maxdepth: 1

   troubleshoot/err-webpage
   troubleshoot/inconsistency-node-policy
   troubleshoot/not-match-linkstate
   troubleshoot/database-recover
   troubleshoot/cannot-upgrade
   troubleshoot/system-using-port

Interworking
------------

.. toctree::
   :maxdepth: 1
   
   troubleshoot/pms-failing
   troubleshoot/ldap-search-failed-1
   troubleshoot/external-radius-failed1