2-Step Authentication

Genian NAC uses 2-Step Authentication (AKA 2 Factor Authentication , 2fa , mfa ) with OTP Google Authenticator to add a second level of authentication to an account log-in. Once Google Authenticator is installed a QR Code will display so you can scan it with your smartphone or tablet. A six digit code will then be presented to then enter as the final step in your 2-Step Authentication. (Google Authenticator six-digit code is continuously changing so enter it in quickly)

Step 1. Enable 2-Step Authentication For Administrator Account

  1. Go to Management > User in the top panel

  2. Go to Administrators in the left User Management panel

  3. Find and click Username of Administrator account in the main Administrators window

  4. Find and click Administrator tab

  5. Find General: 2-Step Authentication section in the main window

  6. Click OTP (Google Authenticator) in drop-down

  7. Find Notification Options section. Enter the following:

    • Mobile Phone (e.g. 123-456-7890)
    • Display Phone Number (This is an optional number you want visible to sender)
    • Email (Multiple Email Addresses separated by commas)

  8. Click Update

Step 2. Enable 2-Step Authentication For The Policy Server

  1. Go to Preferences in the top panel
  2. Go to General > Console in the left Preferences panel
  3. Find Web Console: 2-Step Verification Methods section in the main Console window
  4. Click Checkbox for OTP (Google Authenticator)
  5. Click Update

Step 3. Setup Google Authenticator

  1. On your Mobile Phone go to App Store to download Google Authenticator
  2. Logout from Policy Server UI and Login again
  3. 2-Step Authentication wizard appears to setup Google Authenticator
  4. Click Start
  5. Select Mobile Phone type, Android or iPhone
  6. Select Application Method to Install via QR Code (QR Code will appear as an example)
  7. Click OK then Next (Make sure you have Google Authenticator installed on Mobile Phone and ready to scan QR Code)
  8. Select QR Code in drop-down and then click Generate Security Key
  9. Using Mobile Phone scan the QR Code that was just generated
  10. Mobile Phone will present a 6 digit code that you will need to remember and quickly enter it into the Google Authenticator Wizard
  11. Click OK