Windows Update Failure

Symptom

Windows does not update on node.

Cause

• Genian ZTNA can control the windows update process in the following ways:

• Which Updates will be required.
• Update Scheduling.
• Defining which location that the Windows checks for available updates (Genian ZTNA, Genian Proxy, or Microsoft Servers).
• Where the Windows downloads the updates from (Genian ZTNA, or Microsoft Servers).

• This level of customization introduces many different points of failure.

Resolution

Check the Windows Update Logs

The exact nature of an update failure can be determined through the log files.

For more Information, See:

• https://docs.microsoft.com/en-us/windows/deployment/update/windows-update-logs
• https://docs.microsoft.com/en-us/windows/deployment/update/windows-update-errors