Installing License

When Genian ZTNA is installed, it works by default as Free Version. Free Version has the following restrictions.

  • Only Basic Edition functions are provided. (Monitoring only)

  • Up to 300 nodes can be managed.

  • Remote sensor can not be connected. (All-in-One only)

If you require Visibility and Control, then you will need to obtain a license for the Professional or Enterprise Edition. You can get a trial license to experience the Professional/Enterprise Edition for 30 days by going to the Trial License Page

Note

License only required on On-Premises Policy Server. Cloud Managed service does not require license

Find Server ID

  1. Go to System in the top panel

  2. Go to System > License in the left System Management panel

  3. Find Server ID

Get Trial License

Note

You must be signed in to issue a license. If you are not logged in to my.genians.com, the trial license cannot be issued.

  1. Go to the Trial License Page

  2. In the Server ID field, enter your Server ID (see Find Server ID)

  3. Select your Product (for example, Genian ZTNA)

  4. Select your Edition (for example, Enterprise Edition)

  5. Click Get a 30 days free Trial License

  6. Copy the License text from -----BEGIN CERTIFICATE----- to -----END CERTIFICATE----- (include both the BEGIN and END certificate lines)

Note

For a trial license, the Number of License and Number of Secure Remote Access devices are preset and cannot be changed.

To Install License

  1. Go to System in the top panel

  2. Go to System > License in the left System Management panel

  3. Find License section and paste in the License

  4. Click Apply

Transfer License to a Different Server ID

  1. Login to my.genians.com and locate the existing license

  2. In the search text box, enter the existing server ID and click Search

  3. Under the License Reissuance field, enter the new server ID you would like to transfer the license to then click the Reissue button

  4. You should see a Success pop-up message if the operation was successful

  5. Search for the old server ID to confirm there is no longer an entry for it

  6. Search for the new server ID and confirm the license has been transferred

  7. Click the Download button and install the license on the new server following the instructions above