2-Step Authentication

Genian ZTNA uses 2-Step Authentication (AKA 2 Factor Authentication , 2fa , mfa ) with OTP to add a second level of authentication to an account log-in. Once OTP App is installed a QR Code will display so you can scan it with your smartphone or tablet. A six digit code will then be presented to then enter as the final step in your 2-Step Authentication. (six-digit code is continuously changing so enter it in quickly)

Step 1. Enable 2-Step Authentication For Administrator Account

Go to Management > User in the top panel
Go to Administrators in the left User Management panel
Find and click Username of Administrator account in the main Administrators window
Find and click Administrator tab
Find General: 2-Step Authentication section in the main window
Click OTP in drop-down
Find Notification Options section. Enter the following:
- Mobile Phone (e.g. 123-456-7890)
- Display Phone Number (This is an optional number you want visible to sender)
- Email (Multiple Email Addresses separated by commas)
Click Update

Step 2. Enable 2-Step Authentication For The Policy Server

Go to Preferences in the top panel
Go to General > Console in the left Preferences panel
Find Web Console: 2-Step Verification Methods section in the main Console window
Click Checkbox for **OTP*
Click Update

Step 3. Setup OTP App

On your Mobile Phone go to App Store to download OTP App
Logout from Policy Server UI and Login again
2-Step Authentication wizard appears to setup OTP App
Click Start
Select Mobile Phone type, Android or iPhone
Select Application Method to Install via QR Code (QR Code will appear as an example)
Click OK then Next (Make sure you have OTP App installed on Mobile Phone and ready to scan QR Code)
Select QR Code in drop-down and then click Generate Security Key
Using Mobile Phone scan the QR Code that was just generated
Mobile Phone will present a 6 digit code that you will enter it into the OTP code input
Click OK