SSH Login Failed

Symptom

SSH connection attempt fails with "Connection refused" message

Cause

  • For security reasons, SSH connection is only allowed from designated IP addresses.
  • If there is no IP address in the setting, the connection will not be established.

Resolution

Add Approved SSH Source IP

  1. Go to System in the top panel.
  2. Click the desired appliance’s IP Address.
  3. Click the Appliance tab.
  4. Put into the IP Address in Approved SSH Source IP 1 or 2.
  5. Click Update.
  6. Check if SSH connection is available.