Upgrade Guide

Precautions

• Before upgrading, be sure to read the upgrade guide and release notes thoroughly and check if there are any problems before proceeding.
• Product downgrade is not supported. In case of downgrading the product, it may malfunction due to DB table changes performed in the higher version. If downgrade is unavoidable, you must restore the DB with the backup file created in the downgrade version and use it.
• When upgrading the policy server and DB, it is recommended to perform a backup.
• If the version difference between the existing version and the upgraded version is large, the upgrade may take a long time due to migration caused by a large number of DB table structure changes. At this time, when accessing the CLI console, a message indicating that DB migration is in progress is displayed. In the case of migration, the service must never be stopped or the equipment must be rebooted.

How to upgrade policy server

Genian Insights E can be upgraded from the Web Console.

Progress using WEBUI

• After uploading the .img file to System > System > Software > SystemOS , and then click the Upgrade Start button. When the upgrade is complete, you will be directed to the login page.

How to update agents (performed by Genian NAC)

After upgrading the policy server, the agent must also be updated. Upload the Threat Detector2 plug-in by selecting System > Agents > Upload plug-in to plug-ins.

Plug-in updates are automatically performed according to the System Policy operation cycle set in Genian NAC.