Windows Agent installation

Agents in Genian Insights E can install agents on Windows devices via the Captive Web Portal (CWP) of the Genian NAC Policy Server.

Download and install via agent download page

  1. Download Agent
  2. Select agent: Do not rename the file to avoid name conflicts.
    • Windows installation Users version: GnUpdate_ (IP or FQDN) .exe

Note

The installer cannot be run if the user does not have permission to install the file, so when installing the file, you must run it as Users.

Verify Windows Agent installation

  1. Log in to the Web Console and select Analysis > Management.
  2. If the agent is installed and running on the node, a blue icon is displayed along with the node information.

Genian agent menu

  1. Go to Systray on your Windows device.
  2. Locate the Genian Agent icon and right-click on it.
  3. You can use the listed options to:
    • View Announcements: Shows current announcements from Users.
    • View Notification Messages: Displays current messages from Users.
    • Check my status : Go to the Captive Web Portal (CWP) page.
    • Genian Insights-Detected Threats : You can check the processing results (notification, quarantine, process termination) and view detailed information for files detected as Threats.
    • Authentication Integration (L): Allows users to log in and displays the CWP page upon successful login.
    • Disable Authentication Integration with (O): Allows user to logout.
    • Authentication Integration Information: User can view account information upon successful login.
    • Network Connection Information: Allows users to view active network connection devices.
    • USB Device Information: Allows the user to view the USB information of the device.
    • Remote Agent Delete: (Users cannot delete installed agents, Users must do this.)
    • Program Information: The user can view the latest information about the installed Agent.

Where to find agent logs on Windows devices

  1. Open File Explorer on your Windows device.
  2. Navigate to the folder C:\Program Files\Geni\Insights\Logs.