Configuring User Authentication Options

General Options

General options for authentication criteria, device ownership, logon recovery, and restrictions can be found under Preferences > User Authentication > User Authentication

Available Options

  • Authentication Criteria
  • Select Node or Device (Mac+IP or MAC).
  • Authorized IP
  • Specify whether to automatically set Authorized IP as IP address first authenticated from. This applies when the Authorized IP in the User Management settings is blank.
  • Authorized MAC
  • Specify whether to automatically set Authorized MAC as MAC address first authenticated from. This applies when the Authorized MAC in the User Management settings is blank.
  • Automatic Ownership
  • Specify whether to automatically assign User and Department ownerships to IP and/or MAC when a user is authenticated.
  • Regex for Username
  • Enter a regular expression to validate username.
  • Hiding Username
  • Hide username under asterisks during authentication/
  • Log Out Button
  • Specify whether to display Log Out button in CWP page.
  • Find Username / Reset Password
  • Enable or disable recovery for lost username/password.
  • Verification code valid time
  • Set the validity code valid time for sms 2 factor authentication
  • Displaying Authentication Info
  • Specify whether to display User Authentication Information in Agent Tray Menu and CWP page.
  • User Info for Node Info
  • Specify whether to add User Information (Name and Description) into Node Information for User Account Request approval.

Configuring Authentication Options by Single node

  1. Click a node IP Address and select Policy tab
  2. Select one option under User Authentication Policy

Available Options

  • Comply with Authentication Policy under Node Policy
  • Require User Authentication (Allow All Users)
  • Require User Authentication (Allow Specified User(s))

Configuring Authentication Options by Group

Node Authentication policies determine when and how nodes of a given group will be required to authenticate, as well as the conditions of the process.

To configure options for authentication methods, requirements, time restrictions and logon procedure, select a node policy under Policy > Node Policy > [Policy Name] and scroll down to Advanced > Authentication in the main panel.

Available Options

  • Authentication Method
  • Select Host Authentication (Allow by node identity) or Password Authentication.
  • For Password Authentication specify allowed Authentication Sources and Enable/Disable 2 Factor Authentication.
  • Single Sign-On Method
  • Select Active Directory, External API or Genian API and enter required info.
  • Auth User Group
  • Select a user group to allow for authentication from the policy member nodes.
  • Auto-Logout
  • Enable to log out users after a set time period.
  • Auto-Logout For Down Node
  • Enable to log out users after a node link status is down for a set time period.
  • Reauthentication Interval
  • Specify how often to renew authentication.
  • Session Timeout Notification
  • Specify time prior to the login session expiration that you want to notify users.
  • Agent required.
  • Custom User Login Page URL
  • Specify URL for a custom user login page which will be redirected when a user clicks a Login button in CWP page.
  • Authentication at Startup
  • Specify whether to require Authentication when the computer restarts or wakes.
  • Agent required. Not compatible when Single Sign-On is enabled.
  • Display Name of Username
  • Specify a display Name of Username for use on Captive Portal and Agent Authentication prompt.
  • Display Name of Password
  • Specify a display Name of Password for use on Captive Portal and Agent Authentication prompt.