Frequently Asked Questions¶
What is the product release cycle?¶
Genian NAC releases a new minor version every two months.
Can I downgrade my software version?¶
No, downgrade is not supported. For a downgrade, you should create a backup before you upgrade, and then reinstall software and restore backup data.
Is the communication between each component encrypted?¶
Yes, communication between each component is encrypted through TLS.
What if I exceed the license amount?¶
See step 1 on Sizing Software and Hardware
How can I check Windows update of endpoints?¶
See step 1 on Update Windows
How come the blocked Nodes cannot open the CWP through Genian NAC?¶
See step 1 on Blocked Nodes are not redirected to CWP page
What Regex engine does Genian NAC utilize?¶
Genian NAC utilizes Perl Compatible Regular Expressions. For information including syntax reference the following resources: