Service Control
If errors or problems occur regarding the services provided by the Policy Server, you can restart the services before performing physical intervention.
- Go to System in the top panel.
- In the left System Management menu, select Service Control.
Performing Policy Synchronization via Policy Application
If policies are inconsistent between the Policy Server and Network Sensors due to event omissions or initialization, you can forcibly synchronize policies based on the current time.
- In the Policy Application section, select the Apply button.
Function to Stop All Provided Services
Generally, stopping services is possible by changing the Network Sensor's operating mode to Inactive or the operational mode to Monitoring. The service stop function can be applied to all Network Sensors in case of an urgent situation where the above settings cannot be applied.
- In the "Service is currently running." section, select the Stop button.
Note
When changing to the service stop function, where all functions provided by Genian NAC are unavailable, thorough review is required.
Function to Restart Provided Web Services
If problems occur with web-related services provided by Genian NAC or if a restart is needed, you can use the web application restart function.
- In the Web Application Restart section, specify the item and then select the Restart button.
| Item | Description |
|---|---|
| Admin Console | Refers to the Policy Server Web Console page (Ex. https://PolicyServerIP/mc2) |
| CWP | Refers to the Captive Web Portal page provided by the Policy Server (EX. http://PolicyServerIP/cwp) |
| IP Application System | Refers to the IP Application System page provided by the Policy Server (Ex. https://PolicyServerIP/ipmgmt3) |